![]() It allows computers to understand and interpret sentences, paragraphs, or whole documents, by analyzing their grammatical structure, and identifying relationships between individual words in a particular context. Simply put, semantic analysis is the process of drawing meaning from text. Read on to learn more about semantic analysis and how it can help your business: Powered by machine learning algorithms and natural language processing, semantic analysis systems can understand the context of natural language, detect emotions and sarcasm, and extract valuable information from unstructured data, achieving human-level accuracy. However, machines first need to be trained to make sense of human language and understand the context in which words are used otherwise, they might misinterpret the word “joke” as positive. ![]() You understand that a customer is frustrated because a customer service agent is taking too long to respond. "Your customer service is a joke! I've been on hold for 30 minutes and counting!" For humans, making sense of text is simple: we recognize individual words and the context in which they’re used.
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